Agile and user-focused voice monitoring and analytics
Integrated voice quality assurance and root cause analysis
Packet-by-packet analysis for deep insights into user experience
Accurate voice service intelligence through RTP time-slicing
Unique, dual visibility into both the control and media planes KPIs
Effective, automated troubleshooting of both signaling and media issues
Simple licensing for cost transparency and pay-as-you-grow model
Effectively measuring the quality of VoIP services is crucial. ETSI defines proven and accurate time slicing KPIs which complement the well-known and widely used SIP signaling KPIs .
This white paper explains the fixed time slicing technology, which provides MOS and other metrics to accurately assess in-call user experience.