Voice Quality Monitoring
Voipfuture’s mission is enabling premium voice service quality (VoIP QoS). Voice over IP is arguably the most demanding IP-based service and service providers must ensure flawless operation to maintain a high level of customer satisfaction. At the same time service operations must be highly efficient to keep costs under control.
Voipfuture’s products generate and process voice quality data by passively monitoring SIP and RTP traffic of all monitored VoIP calls. The voice analytics go far beyond plain protocol decoding provided by other solutions.
- Customer-focus – Voipfuture solutions have a strong focus on the actual user experience and provide deep insights through actionable timeslicing KPIs.
- Efficient operations – All traffic is automatically analysed in real-time and intelligent indicators highlight any detected SIP and RTP impairments
- Proven and scalable – Voipfuture solutions are deployed in many different VoIP networks around the world, ranging from large tier-1 voice service providers downs to small enterprises.
Voipfuture’s secret is technology that provides the detail for efficient operations as well as a bird’s eye view of the same data for management.