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Single Sided Calls

Everyone has experienced this

  • You can be heard, but you don’t hear incoming audio
  • Or vice versa
  • Or both

Whether it’s called single-sided call, one-way voice or silent call: For operation teams this is a hard problem.

To solve one-way voice you need to know the different reasons, for example

  • Missing RTP
  • Silent RTP
  • Too many RTP streams
  • Irregular RTP streams

Voipfuture Qrystal’s monitoring technology provides invaluable help. It is able

  • To automatically detect reasons for one-way voice
  • To help qualify the root-cause & quantify the impact