Qrystal

Voipfuture’s Qrystal quality assurance solution gives communication service providers (CSPs) full control over their voice service quality

Qrystal is a passive mid-point monitoring solution for real-time communication services

• Consisting of distributed Qrystal Probes and the central Qrystal Manager
• Non-intrusive test access ports (TAPs) connect the probes to the network

Qrystal Probes

• Determine the signaling and media stream characteristics at multiple points in the network
• Analyze all SIP, RTP, and RTCP packets on a link in real-time
• Generate unique metrics for further processing by the Qrystal Manager
• Call-related SIP signaling at a monitoring point is analyzed and summarized as xDRs
  • SIP messages are stored on the probe for display in call flow diagrams
• Voipfuture’s patented fixed time slicing technology creates quality data records (QDR)
  • Containing highly condensed statistical information for every 5-second segment of an RTP stream
  • QDRs hold several hundred values, ratios, KPIs, and even automatic root cause indicators.
• Qrystal Probes also feature smart packet recording to create traces of individual calls or trunks.

Qrystal Manager

• A carrier-grade data warehouse
• Collects all metric data from the Qrystal Probes for post-processing and aggregation
  • KPIs, quality-enriched CDRs, and other data are stored in the data warehouse.
• Offers a multitude of analytics and troubleshooting capabilities that enable
  • Effective voice service monitoring
  • Fault alarming
  • Numerous interfaces for integration with OSS/BSS applications