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How to improve VoIP Monitoring with Media KPIs

LIVE WEBINAR
Tuesday, June 30, 2020 – 2:00pm ET | 11:00am PT

Quality of service is high on the agenda of VoIP service providers. Many KPIs for measuring the signaling performance exist, but with voice you also have to look for the in-call user experience. Typically, we measure packet loss, jitter and the ominous “MOS” for each call.

Unfortunately, this data will very often not match the experience of actual users.

This webinar discusses how a new generation of Media KPIs can improve VoIP monitoring. These KPIs are already being used today by tier-1 communication service providers around the world to monitor the media plane quality.

What Attendees will learn:

  • Why MOS per call is misleading: The need for new KPIs to measure the in-call user experience
  • How RTP timeslicing provides essential insights
  • Big data: aggregation and slicing of user experience information
  • Examples of VoIP & VoLTE service quality reports using timeslice KPIs

Who should attend:

  • Telecom Engineers
  • VoIP service/network operations & optimization
  • Decision makers with technical background assessing state-of-the-art tools

#telecom #voip #telecomengineer #servicequality #transportquality #kpi

Registration Page

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New Webinar: How to improve VoIP Monitoring with Media KPIs
Tuesday, June 30, 2020 – 2:00pm ET | 11:00am PT

 

Quality of service is high on the agenda of VoIP service providers. Many KPIs for measuring the signaling performance exist, but with voice you also have to look for the in-call user experience. Typically, we measure packet loss, jitter and the ominous “MOS” for each call.

Unfortunately, this data will very often not match the experience of actual users.

 

This webinar discusses how a new generation of Media KPIs can improve VoIP monitoring. These KPIs are already being used today by tier-1 communication service providers around the world to monitor the media plane quality.

 

What Attendees will learn:

  • Why MOS per call is misleading: The need for new KPIs to measure the in-call user experience
  • How RTP timeslicing provides essential insights
  • Big data: aggregation and slicing of user experience information
  • Examples of VoIP & VoLTE service quality reports using timeslice KPIs

 

Who should attend:

  • Telecom Engineers
  • VoIP service/network operations & optimization
  • Decision makers with technical background assessing state-of-the-art tools

 

#Telecommunications #VoIP #Quality #NANO #Network #Operations