Endless meetings wasting everyone’s time, project teams engaged in finger pointing rather than solution-oriented analysis – one of the main goals of monitoring intelligence is to provide actionable data on the quality of service. It has to deliver deep insight into operations so one can make the right decision at the right time.
The customizable dashboard represents the KPI level. Every member of staff can define his or her focus individually. The Qrystal dashboard gives consolidated and updated information about the network performance and customer experience. The only purpose: Provide the big picture.
If it reveals issues, one can mine the data warehouse in search of the root cause. And here the high-resolution input plays out its strength. In-depth analysis requires depth of data. The deeper the better. The higher the chance to make the root cause visible and find a solution.