The VOIPFUTURE Post-Processing Platform enables VoIP and network specialists to do fast and reliable error analysis and diagnosis. Also System Integrators or Service Providers will be able to deliver a new kind of innovative expert services. Once the cause in known, nothing stands in the way of a quick solution to the problem. The efficiency and precision that the Post-Processing Platform detects and identifies deficits in voice quality is one-of-a-kind. The tool passively and permanently collects quality data by means of the standardized RTP (Realtime Transport Protocol) in the VoIP network.

The payload itself, shown by our many years of experience, plays a predominantly minor role in error diagnosis.

The scalability of the tool allows to collect quality data at practically any point in the network and to do this for several thousand concurrent VoIP calls for each measuring point. Diagnosis relies on the innovative VOIPFUTURE pattern recognition engine which detects and classifies system and network errors by means of characteristic features.

Detailed information can be taken from the mass of collected quality data to narrow down the cause of the error to individual network components. Both the temporal progression as well as the synchrony of quality deficits can be visualized in a central place. The hierarchical arrangement of the collected data also makes different views possible, e.g. for individual days or weeks down to individual VoIP streams (zoom function).

For IT/VoIP experts the Post-Processing Platform is an indispensable extension to existing network management solutions, ensuring VoIP quality during the live operation of Next Generation Networks and the ability to react systematically to disruptions. The tool can be seamlessly integrated as a VoIP element manager in existing management environments.