Company Profile

VoIPFuture is redefining voice quality, making Voice over IP transparent. VoIPFuture is among the top vendors of manufacturer independent products and services for the monitoring of voice quality in data networks. The innovative Hamburg based company offers its target customers – carriers, DSL providers, cable network operators, ISPs, system integrators and VoIP hardware manufacturers – custom, turnkey products and high-end solutions for VoIP and VoWLAN. VoIPFuture’s unique technology, contained in analysis and diagnosis tools as well as monitoring and management systems and services based on them, can be deployed in live VoIP environments at any time. Standard compliance products such as the Library or the Monitor guarantee the customer unprecedented access to the VoIP quality of their networks and provide detailed diagnoses indicating the actual causes and sources of errors. This is how Voice over IP is for the first time being made transparent in every detail. With the successful deployment of VoIPFuture solutions big name carriers and service providers across the world are improving their customer relations and laying the foundations for higher sales and revenues.

VoIPFuture is redefining the quality of the spoken word – by making Voice-over IP visible! VoIPFuture Ltd. is one of the top providers of standard-based, independent services and products used in the analysis, diagnosis and monitoring of voice quality in Voice-over IP systems. Headquartered in Hamburg, this highly innovative company provides its national international corporate clients, carriers, service providers and distributors with pioneering products and high-end solutions for VoIP and VoWLAN. In doing so, it is clearing differentiating them from their competitors by offering greater performance efficiency. VoIPFuture's unique diagnosis technology is rooted in identifying specific fingerprints of characteristic VoIP quality problems. For the first time it is now possible to identify the true causes of faulty voice quality in real time. These causes may be due to such sources as sender implementation, CPE configuration or network buffering. This involves examining real VoIP calls, making the generation of artificial VoIP signals somewhat superfluous. Interestingly, VoIPFuture no longer requires the so-called voice payload – the spoken information – to reproduce its analyses and diagnoses. From the outset, its system avoids having to use possible sensitive data. Building on the diagnostic data generated in real time, VoIP systems can automatically and reliably correct their behaviour as required. As an independent service, VoIP can now be made visible down to the smallest detail. This not only allows the user to view quality displays it also provides for permanent quality monitoring (in accordance with the Service Level Agreement). Manufacturing integrating VoIPFuture technology in their products stand to gain significant competitive advantage. Given that running operational expenses and the costs of troubleshooting can be now reduced both carriers and enterprise clients can also look to profit from the system. The targeted diagnosis of causes of poor VoIP quality will also stand to gain in importance with the introduction of new technologies and services such as triple play, quadruple play fixed mobile convergence or dual mode phones.