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RTP Monitoring

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RTP Monitoring is the real-time analysis of media streams and their individual packets. Data from actual VoIP calls can be gathered anywhere in an IP network, allowing to track the quality of RTP streams during transit. This vendor-independent and non-intrusive approach provides deep insight into what is happening inside IP networks. As a result, communication service providers (CSP) gain unique business-critical information that is not available from RTCP and other technologies yielding aggregated data.

The Key Advantages of RTP Monitoring

  • great measurement detail providing in-call information on stream quality over time – for each individual call
  • ability to locate problem sources in the network
  • ability to identify the root cause of a problem
  • vendor-agnostic approach, since all data is based on the industry-standard Real-Time Transport Protocol (RTP)

This information constitutes a sound and reliable foundation for VoIP user experience and network performance management. The RTP Monitoring technology is the enabler for comprehensive service quality management.

VOIPFUTURE offers the most advanced RTP Monitoring system on the market. The VOIPFUTURE probes process and analyze RTP streams at a rate of more than 2 million packets per second, meaning full line rate for Gigabit Ethernet links. The VOIPFUTURE Application Manager gathers the metric data from all probes in a network as well as from third-party systems. All data is correlated and further processed to create KPIs and other high-level information that is made available via a high-performance data warehouse.

The VOIPFUTURE system is not just a monitoring tool for troubleshooting, but a complete vertical solution delivering business-critical information to all organizational units of a communication service provider (CSP). The system’s alarms and reports deliver essential metrics and KPIs to the network operations, customer care, marketing, billing, SLA management and other departments. The Application Manager features built-in applications, e.g. for voice quality enabled customer care. A variety of interfaces to network management, customer experience and other OSS and BSS systems, facilitates the integration with existing IT infrastructure.

VOIPFUTURE’s mission is to leverage the full potential of RTP Monitoring enabling CSPs to take full control over every aspect of VoIP service quality.